16 May 2018
Gunnedah Shire Council continues its customer-focused approach after voting to sign up with Service NSW’s Easy to Do Business Program.
Councillors endorsed to enter an agreement with Service NSW at the May Ordinary Council Meeting.
Gunnedah Shire Council’s Director Corporate and Community Services Colin Formann said Easy to do Business was developed by the office of the NSW Small Business Commissioner, Department of Premier and Cabinet and Service NSW to streamline the customer experience and reduce timeframes associated with new business development approvals.
“The program will provide a concierge service to navigate the large number of approvals and licences that are required across the levels of government and other agencies,” Mr Formann said.
“Essentially the program works as a one-stop-shop approach, with the concierge the single point of contact for the customer.
“Service NSW also provides a digital platform and upfront information regarding what is required by the customer from all of the approval authorities. This service is provided free of charge for both Council and the applicants and does not change Council’s existing application and lodgement payment processes.”
Gunnedah Shire Mayor Jamie Chaffey said small business is a key driver and backbone of economic growth in the Gunnedah Shire, and Council is looking to continuously work towards implementing initiatives and resources that provide support to businesses.
“The first stage of the program focuses on approvals for cafes, small bars and restaurants, but as the program grows, further business types could be added in the future,” Cr Chaffey said.
“The program has the potential to reduce business opening timeframes from up to 18 months down to just 90 days.
“It’s important to empower small business with the right tools for economic growth and job creation, and for the longevity of our Shire.”
Media Contact: Ashley Gardner 6740 2100.