NSW Planning Portal
From 1 July 2021, development applications and certificates must be lodged through the NSW Planning Portal. These changes have been mandated by the NSW Government and are required by all Local Governments across NSW.
These changes mean Council can no longer accept hardcopy or emailed documents and are unable to place applications on the portal on behalf of developers and the community. All information you upload to the portal is still seen and assessed by Gunnedah Shire Council.
When to use the portal
Applicants will now be directed to the NSW Planning Portal for the following applications:
- Development Applications
- Modification of Development Consents
- Review of Determinations
- Section 68 Applications
- Construction Certificate Applications
- Occupation Certificate Applications
- Principal Certifier Appointments
- Subdivision Works Certificates
- Subdivision Certificates
- Planning Proposals
How to use the portal
- Before using the portal
Get advice from Council’s planning team about controls, policies and standards. Council provides a free Duty Planner Service to assist with enquiries over the phone or in person relating to town planning matters. You can make an appointment by phoning our Customer Service Team on 02 6740 2100.
- Login to the portal
Use your existing Service NSW account or register for a NSW Planning Portal account.
- Start your application
Click ‘New’ to start your application. Fill in the online form and progress through the steps.
Upload required documents to the portal. You can save your application and come back to it later.
- Application check
A Council officer will complete a preliminary review your application in the portal to make sure all documentation is correct. (If additional information is required or the application is returned pending additional information, this will be uploaded to the portal, you will then receive a notification from the portal to your email.)
- DA lodged for assessment
Once your application has been reviewed and deemed acceptable for lodgement, a quote will be uploaded to the portal, and our Customer Service Team will contact you for payment. Fees must be paid before your DA is formally lodged for assessment in Council’s system.
- Determination
Once fees are paid your Development Application will be assessed by a Council officer. Once a decision has been made, the official Notice of Determination will be uploaded to the portal, you will then receive a notification from the portal to your email.
Further information
For further information see the Planning Portal quick reference guides. For technical issues regarding the Planning Portal you should contact Service NSW on 1300 305 695 or email info@service.nsw.gov.au.